A man approached X to share a video of a live bug crawling inside a chocolate bar. He claimed that he had purchased a particular pack of his Cadbury chocolates at a metro station in Hyderabad. He also questioned the “quality testing” of products nearing their expiry date. His tweet sparked comments from many people, including a response from chocolate company Cadbury.
X user Robin Zaccheus shared a video of a bug inside a chocolate bar. He also posted an image of the store receipt where he purchased the item.
“Today I found bugs crawling inside the Cadbury chocolates I bought at Ratnadeep Metro Ameerpet. Is there any quality check on these near-expiry products? Public health hazard Who is responsible for this?” Zacchaeus wrote. He concluded his post by tagging multiple people and organizations.
See this post about bugs in chocolate bars.
This post was shared 2 days ago. It has since garnered over 87,000 views. The tweet received nearly 500 likes. People posted various comments while reacting to this share.
How did Cadbury respond?
The chocolate company shared a standard reply in the comments section. They apologized for the “unpleasant experience” at Zacchaeus and shared that they always strive to “maintain the highest quality standards.” The company also asked Mr. Zacchaeus to share his contact information to further investigate the matter.
How did X users react to the post?
“File a lawsuit and claim compensation,” User X suggested. “This is due to incorrect storage at the department store,” said another. “This is a serious issue that cannot be ignored,” added a third participant. “Why is the wrapping paper cut that way? How can I be sure the package is not damaged before purchasing?” wrote a fourth.
