Insurance claims – your gateway to a technology-driven career

The insurance claims industry may not be the first field that comes to mind for those looking for a rewarding technology career. But with the rise of sophisticated claims technology and platforms, insurance is becoming an exciting field for young professionals, especially workers eager to combine technical skills with purpose-driven careers. In this three-part series of his, he explores how technologies such as proprietary software systems, technology platforms, NLP and AI products are integrated into many roles within the insurance industry. For early career professionals looking to work in the technology industry, targeting insurance roles rather than traditional highly competitive technology jobs can be a strategic career advancement . Here's why:

Like other industries, the insurance industry is focused on early career programs for young professionals. Interestingly, our industry doesn't necessarily require a traditional college degree to find your way into a career. Life experience, licensing, and a simple self-starter attitude open the door to apprenticeships, intern programs, and roles as an independent contractor. This is of particular interest to Gen Z workers. Gen Z is more likely to avoid the debt burden of an expensive four-year college degree and pursue apprenticeships, trade education, or other non-college jobs after high school.

Demand is high and technical talent With insurance. Insurance companies are always actively hiring to meet the growing demand for skilled professionals, especially in claims management. The Early Career Insurance Program offers a unique combination of hands-on experience, mentorship, and continuous learning opportunities, while providing a solid foundation of industry knowledge and the opportunity to design a solution-oriented platform.

Insurers are increasingly developing their own claims systems and integrations. Streamline your processes, improve efficiency, provide a more personalized experience for your clients, and strengthen brand and client trust. These systems serve as the backbone of an organization, facilitating everything from claim capture to assessment to payment.

Young professionals starting a technology-focused career can apply their skills to help insurance companies grow and expand their own platforms. Depending on the role, technical responsibilities may include working with digital architectures and coding languages, and building and customizing complex tools to facilitate claims processing. The learning curve is steep, but rewarding as you will gain a desirable skill set for young professionals and evidence of technical acumen that can be leveraged in any industry. Digital natives quickly become proficient in these complex systems, and this experience sharpens their critical thinking skills. They can also play an important role in suggesting improvements and advancements to these systems.

Lazar Kosik of the Sedgwick Real Estate America Apprenticeship Program shares some interesting insights into how technology is integrated into his role. You can add activities to the file as needed to create interim or final invoices on the file. These systems help you perform your work more efficiently and are customizable to accommodate different types of claims as changes occur in your industry. I joined Sedgwick with no knowledge of insurance. However, by applying my curiosity to leverage technology, I was able to grow in this role and see insurance as a strong career option in a technology-based role. ”

Claims management is all about helping people and businesses recover from unexpected events. It's different from broader software engineering roles, where the focus is on creating the next big consumer app. Work in insurance technology It provides professionals with a deep sense of purpose to help people rebuild their lives after a crisis. Kosik describes her own experience as an apprentice: “Small acts of kindness go a long way. In the insurance industry, we may not be first responders, but we still treat people with respect and understanding so they feel like they're okay.” I am proud to be a part of the insurance industry and can't wait to see where this journey takes me in my career. ”

Choosing a career in the insurance claims industry opens up a world of opportunity for technology-focused individuals. The combination of cutting-edge technology, continuous learning, and the satisfaction of making a difference in people's lives makes the insurance industry an attractive career path.

This article is the first in a series that explores how early career roles in insurance can be an unexpected and strategic alternative to traditional technology roles.