A high-tech retail space powered by artificial intelligence (AI) and robotics has been launched at one of Singapore's transit retail spaces, offering commuters a self-checkout retail experience and drinks prepared and served by robots. Masu.
The space, called Hive 2.0, will be located at Esplanade Exchange and will be hosted by Stellar Lifestyle, an arm of Singapore's public transport company SMRT, with retail partners including 7-Eleven and technology startups Javi Holdings and Quickbot Technologies. Developed collaboratively.
Equipped with smart cameras and sensors, 7-Eleven's first self-checkout store allows commuters to tap their credit card, enter the store, pick up the items they need, and exit the store without having to go to the register. Your card will be automatically charged at the end of your purchase.
Computer Weekly understands that the store uses computer vision models running on-premises and in the cloud to identify products picked up by customers. 7-Eleven uses data from its stores to identify popular products and restock shelves.
Serene Seow, managing director of 7-Eleven Singapore, said the store “remains at the forefront of our innovation efforts and retail technology as we continue to adapt to the changing retail workforce landscape and evolving needs. “This is an important milestone.” client”.
Employees at nearby South Beach Towers can also have their 7-Eleven orders delivered to their offices by robots from QuikBot Technologies. Last-mile delivery services are powered by fleets of large robots that consolidate orders and smaller robots that navigate sidewalks using machine vision and lidar (light detection and ranging). The robot can connect to the building management system to call elevators and open security gantries.
In the coming months, commuters will also be able to order bubble tea while on the train and pick it up from Javis' Hive 2.0, a fully vending machine that brews freshly brewed bubble tea, with many Singaporean Be able to address existing cost and workforce challenges. Restaurant managers are working on this.
Tony Heng, president of Stellar Lifestyle, said Hive 2.0 will help merchants increase operational resilience by leveraging AI, robotics and connected networks. “We designed these innovations to take advantage of our extensive rail network, allowing us to create new in-store experiences that give consumers greater convenience and an enhanced retail experience. ” he added.
Delivery robots are being deployed in industrial parks in addition to transport locations by JTC, the Singapore government agency that builds and manages the city-state's industrial infrastructure.
In October 2023, JTC successfully piloted an autonomous food delivery service at the 31-storey JTC Summit in the Jurong Lake area, and will extend the service to other industrial estates such as Woodlands North Coast and Punggol Digital District. announced that it would expand.
JTC's autonomous food delivery robot, called Kopi, is initiated directly by the customer without any back-end intervention. The robot is integrated with the building management system, so it can not only use the elevator to access different floors, but also gain building security access permissions. Its location is tracked and monitored in real-time with a digital twin developed in-house by JTC.
This robotics solution is an open standard, multi-protocol solution developed by JTC and other Singapore government agencies to overcome the challenges of integrating proprietary systems and applications onto a single platform to provide smart estate services. It leverages the Open Digital Platform middleware.
