Deloitte's 2024 Government Technology Trends Report Provides valuable insights that Florida state and local level officials can leverage to strengthen government processes and capabilities.
“Six emerging technology trends show that in the age of generative machines, it’s more important than ever for organizations to maintain an integrated business strategy, a solid technology foundation, and a creative workforce.” .” Deloitte report.
of 6 new technology trends Government transformation includes:
— New Place Interfaces: Spatial Computing and the Industrial Metaverse
— Genie out of the bottle: Generative artificial intelligence (AI) as a growth catalyst
— Smarter, not harder: Beyond brute force computing
— From DevOps to DevEx: Enhance your engineering experience
— Defending Reality: Truth in the Age of Synthetic Media
— Core Training: From Technical Debt to Technical Health
The top trend is a combination of lift and ground force. The driving force is focused on continued pioneering innovation in modern computing. Grounding forces are existing systems and investments that are integrated with modern computing innovations to create efficiencies, seamlessly scale up operations, and support population needs and other government services.
spatial computing This has emerged as a pertinent trend that could help Florida government agencies leverage data and AI to replicate real-world processes. This increased power allows agencies to plan their operational space, increase workforce capacity, and improve overall operational efficiency. By taking a “simulation-first” approach, organizations can visualize, simulate, and evaluate facility layouts to minimize costly investments and increase accuracy.
Governments can also deploy alternative reality (AR) and virtual reality (VR) tools to improve employee functionality. An AR-enabled workforce will allow individuals to be in multiple “locations” at the same time. Simulation also reduces onboarding time and effort and improves employee safety, training, and preparedness for potential risks and unexpected challenges.
Enhance your engineering experience This is an important trend, especially in Florida, given the recent surge in demand for technology talent. A holistic approach includes investing in developer experience (DevEx) during onboarding and operations, and fostering a developer-first mindset. A culture focused on modern engineering experiences helps government run better.
Part of the experience is providing a standardized platform and tools.
“Leading organizations are addressing this trend by creating one-stop platforms for developers with access to source code repositories, onboarding information, documentation, tools, software development kits, and more,” Deloitte reported. Did.
The second component of DevEx is establishing a simple, continuous process for developers to complete tasks in a flow that is unhindered by outdated or disconnected production systems.
According to the report, “The ideal developer experience includes a single, organization-wide process and pipeline for validating and testing code, measuring performance, and safely rolling back code without causing an outage.” will be required.”
Investments in DevEx enable governments to recruit and retain high-quality technical talent, leading to improved end-user and citizen experiences.
Deloitte found that “81% of enterprises recognize that investments in developer experience have a moderate or significant impact on profitability.”
All of these trends collectively herald a technological renaissance in government operations. For Florida, embracing these trends will lead to unprecedented efficiencies, foster innovation, and ensure resilience in the face of complex challenges.
Florida's government agencies have a unique opportunity to lead the nation in this digital age, positioning the state at the forefront of the technology frontier and poised to embark on a transformational journey toward an innovative future.
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