(press release) Neenah, Wis. – Jewelers Mutual Group, an insurance company dedicated to protecting jewelry and jewelery businesses for 110 years, recently announced that Krystle Craycraft, the company's senior vice president of marketing and digital, has announced Constellation Research's innovative We are pleased to announce that we have been named to the 2024 AX100, an elite list of outstanding companies. Disruptive leaders transforming customer and employee experiences and businesses around the world. The AX100 will be inducted and celebrated at the Ambient Experience Summit on February 27, 2024 in Austin, Texas.
Mr. Craycraft joined Jewelers Mutual's management team in 2021 and since his arrival has passionately transitioned the company into a progressive frontrunner in the jewelry and insurance industries. In his role, Craycraft leads the organization's marketing, creative, customer experience and digital teams, as well as the personal insurance and protection plans business. With a focus on accelerating growth, we continue to drive an end-to-end digital vision that drives the transformation of the company's processes and experiences.
“We are honored to join a global list of changemakers who share our goal of improving the customer experience at every turn,” said Craycraft. “I enjoy the challenge of staying at the forefront of technological advancements, which ultimately improves Jewelers Mutual's ability to provide efficient and customer-centric solutions. It's incredibly rewarding to continue shaping the future and elevating the love of jewelry in new and innovative ways for consumers and jewelers alike.”
The AX100 list features influential executives from a variety of industries, including entertainment, financial services, healthcare, public sector, retail, and sports. The 2024 AX100 class effectively deploys customer-centric strategies, disruptive business models, and emerging technologies to innovate the customer experience, deliver on the brand promise, fuel movement, grow revenue, and improve operational efficiency. Comprised of executive leaders who have demonstrated how to help.
“For both employees and customers, experience is a robust, ongoing strategy, not a single campaign, technology or gimmick, especially in the age of AI and increased engagement,” said Constellation Research Vice President and Principal Analyst. says List's Liz Miller. “These new additions to the AX100 represent a community of strategists, innovators, and disruptors who aim to build more lasting, collaborative, and valuable relationships between brands and buyers, businesses and employees. I am.”
R “Ray” Wang, Founder and CEO of Constellation Research, said: “In a world driven by AI, brands and businesses need to rediscover how human experiences work symbiotically with AI-powered systems.” “These Ambient Experience Leaders demonstrates why it is important to design with left-brain and right-brain outcomes in mind.”
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Click here for a complete list of AX100s and program details.
